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Copyright and loading info off on all CC splash screens

New Here ,
Jun 23, 2017 Jun 23, 2017

This is more an aesthetic issue than anything, but I wanted to ask in case it was a sign of a deeper problem with my installations. All of the loading screens on my CC apps have the copyright/loading info block pushed up and over from where they should be. This has been true since I moved to the CC platform, right after CS6.

Here is a screenshot of the Media Encoder screen, which is representative of all of them:

MediaEncoder_screen.jpg

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Jun 23, 2017 Jun 23, 2017

This is no doubt caused by your display settings.  Change scaling to 100% (recommended) and you should be good.

Nancy

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Community Expert ,
Jun 23, 2017 Jun 23, 2017

This is no doubt caused by your display settings.  Change scaling to 100% (recommended) and you should be good.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Jun 23, 2017 Jun 23, 2017

Thanks. Oddly enough I had to set it to 150% since I had it at 100%. Windows has the oddest scaling algorithms. I guess I'll just deal with it to keep my screen readable.

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Community Expert ,
Jun 23, 2017 Jun 23, 2017

For what it's worth, I keep mine on 150% too. It's the only way I can see app icons & text.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
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Enthusiast ,
Jun 23, 2017 Jun 23, 2017
LATEST

Windows likes to do that after an update, one day flashed worked fine for me, then it didn't. Turns out Windows changed the scaling.

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