Core Sync is connecting too aws.adobess.com every minute 24 hours a day

[GadgetComa]

I've found that Core Sync is connecting to aws.adobess.com at least once a minute 24 hours a day. This seems excessive, especially since I have file sync turned off. Can anyone explain what this traffic is and why it needs to connect so often?

Thanks,

[JacktheMac]

Hi

Did you ever find an answer to this question? My Mac is doing just what you describe.

Jack

[kglad · Accepted solution]

@JacktheMac 

that's an adobe ads site.

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[JacktheMac]

Many thanks for this. Adobe themselves remote logged into my computer (at my request) to see what was going on. They did a full reinstallation for me (the session went on for an hour).

I then blocked Adobe Core Services with Little Snitch.

I am about to install Photoshop and Lightroom onto a new Mac Studio, so your comments are very useful.

Thanks again.

Jack

[kglad]

@JacktheMac 

you're welcome.

[Shivangi_Gupta]

Thanks for keeping the thread updated with the solution.

Give us a shout if you get any other issues.

Regards,

Shivangi