Corporate Threat Detection keeps flagging Creative Cloud file

Explorer ,
Aug 26, 2022 Aug 26, 2022

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C:\program files\adobe\adobe creative cloud experience\libs\node.exe

This file keep getting flagged/blocked by my company's threat detection software, CarbonBlack. Windows 10, Creative Cloud info below:

about_creative_cloud.png

The only thing that wasn't able to be seen here is CC Libraries 30.20.7.4.

Any guidance to either disabling this or how to get the CarbonBlack system to no longer see this as a threat is appreciated.

swrutherford_0-1661526732225.png

 

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correct answers 1 Correct answer

Community Expert , Aug 26, 2022 Aug 26, 2022

Node is a free JavaScript environment that is (to say the least) widely used. Any security program should recognize and allow this. Your network administrators need to open a support ticket with the vendor of your security software.

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Node-Application-is-Blocked-Despite-Permission-Rules/ta-p/78786

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Script-files-being-blocked-despite-permission-rules/ta-p/87957

 

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Community Expert ,
Aug 26, 2022 Aug 26, 2022

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Node is a free JavaScript environment that is (to say the least) widely used. Any security program should recognize and allow this. Your network administrators need to open a support ticket with the vendor of your security software.

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Node-Application-is-Blocked-Despite-P...

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Script-files-being-blocked-despite-pe...

 

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Explorer ,
Aug 26, 2022 Aug 26, 2022

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Thank you! I will bring this to their attention.

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Community Expert ,
Aug 26, 2022 Aug 26, 2022

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It's caused by an overzealous setting in CB Defense and a known issue.  See below for more details.

https://community.carbonblack.com/t5/Knowledge-Base/CB-Defense-Node-Application-is-Blocked-Despite-P...

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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