Couldn't uninstall Creative Cloud for desktop.

[geotav]

"Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."

Hi

I installed Creative Cloud to see if Premiere Pro would work alright on my Mac. It turns out my Mac is too slow for Premiere Pro CC.So I uninstalled Premiere Pro and the Media Encoder, that automatically downloads with it, and I am now trying to remove the Creative Cloud App from my machine but every time I try, the above message appears.

The only thing left in the Creative Cloud apps is the Acrobat, but it's telling me that I cannot uninstall this from Creative Cloud.

Is there something that I'm missing?

OS X Yosemite Version 10.10.5

Mac mini (Mid 2010)

Processor 2.4 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Graphics NVIDA GeForce 320M 256 MB

If you require any further details, please let me know and I'll be happy to provide them.

Looking forward to hearing from you soon.

George

[Kanikas · Accepted solution]

Hi Tav15,

Kindly Remove Creative Cloud app and Adobe Application manager using -

• Creative Cloud Help | Uninstall the Creative Cloud desktop app
• https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Hope this helps !!!

[geotav]

Thank you very much Kanikas!! =D

I wonder why this uninstaller isn't part of the app and the other uninstaller that doesn't work is built into the CC app.

Maybe the Uninstaller in CC needs updating.

Thank you very much Kanikas. =D

[Kanikas]

You're Welcome !

[Kals]

"I wonder why this uninstaller isn't part of the app and the other uninstaller that doesn't work is built into the CC app."

Maybe so we'll give up and leave CC buried deep in our system? It's a bit like a virus in many ways.

Before I decided to remove CC altogether, I got sick of it constantly chatting to Adobe's servers so I disabled its communications with Little Snitch. But it never gives up. It just keeps pounding away, trying to make a connection, even when no CC apps are running at all. So I resorted to disabling it in Terminal with this:

pkill "Creative Cloud" "Adobe Desktop Service" "AdobeCRDaemon" "CCXProcess"

The last command (pkill "CCXProcess") doesn't actually work. I could not find a way to kill CCXProcess by name, either with pkill or killall, only by PID, but the PID changes each time you restart. Even the REAL installer that Kinika provided doesn't delete it. So you'll want to manually delete the 'Adobe Creative Cloud Experience' folder from Utilities too. (I did try running the Creative Cloud Cleaner Tool, but it seemed to want to delete my old CS installation, which I still need occassionally.)

Phew. DeAdobefying feels good, but it's quite a lot of work!

[tkaup]

Hi

I have had the district purchased copy of Adobe Creative Suite CS6 on my computers.  Somehow the Creative Cloud applications were installed as a trial that I do not want nor can afford.  I dragged them all to the trash which I know I shouldnt have done now after reading all the documentation here after school two hours after the kids have gone home on a Friday, but I digress....

I am getting the error message "Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."

Please Please adobe can you help me make this all go away so my Acrobat reader from CS6 will work again?