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geotav
Participant
June 21, 2016
Answered

Couldn't uninstall Creative Cloud for desktop.

  • June 21, 2016
  • 2 replies
  • 27428 views

"Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."

Hi

I installed Creative Cloud to see if Premiere Pro would work alright on my Mac. It turns out my Mac is too slow for Premiere Pro CC.So I uninstalled Premiere Pro and the Media Encoder, that automatically downloads with it, and I am now trying to remove the Creative Cloud App from my machine but every time I try, the above message appears.

The only thing left in the Creative Cloud apps is the Acrobat, but it's telling me that I cannot uninstall this from Creative Cloud.

Is there something that I'm missing?

OS X Yosemite Version 10.10.5

Mac mini (Mid 2010)

Processor 2.4 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Graphics NVIDA GeForce 320M 256 MB

If you require any further details, please let me know and I'll be happy to provide them.

Looking forward to hearing from you soon.

George

    This topic has been closed for replies.
    Correct answer Kanikas

    Hi Tav15,

    Kindly Remove Creative Cloud app and Adobe Application manager using -

    Hope this helps !!!

    2 replies

    tkaup
    tkaup
    Participant
    January 7, 2017

    Hi

    I have had the district purchased copy of Adobe Creative Suite CS6 on my computers.  Somehow the Creative Cloud applications were installed as a trial that I do not want nor can afford.  I dragged them all to the trash which I know I shouldnt have done now after reading all the documentation here after school two hours after the kids have gone home on a Friday, but I digress....

    I am getting the error message "Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."

    Please Please adobe can you help me make this all go away so my Acrobat reader from CS6 will work again?

      Kanikas
      Community Manager
      KanikasCommunity ManagerCorrect answer
      Community Manager
      June 21, 2016

      Hi Tav15,

      Kindly Remove Creative Cloud app and Adobe Application manager using -

      Hope this helps !!!

        G
        geotavAuthor
        Participant
        June 21, 2016

        Thank you very much Kanikas!! =D

        I wonder why this uninstaller isn't part of the app and the other uninstaller that doesn't work is built into the CC app.

        Maybe the Uninstaller in CC needs updating.

        Thank you very much Kanikas. =D

          Kanikas
          Community Manager
          KanikasCommunity Manager
          Community Manager
          June 21, 2016

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