Created new account - can’t use my apps

[pärn94369681]

I have done something stupid. When I should install my apps from Creative Cloud on a new SSD, I created a new account because my e-mailaddress was wrong, I have a new one. But now I can’t reach my apps, only test-versions and I have to pay again to get hold of them, I guess. What can I do now? Right now there is a good price for all apps, during Black Friday, but will I get double-factured if I pay again?  I should of course logged in on my account and just adjust the e-mail, not create a new account. I don’t know if my old account is gone or still active.

With regards

Pär Nordqvist, Sweden

[Ann Bens]

Contact Customer Care

[Just Shoot Me]

You are posting in the Wrong Forum.

This forum is for getting help USING this forum system.

[pärn94369681]

Oh, sorry! Can it be deleted?

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

[Peru Bob]