Creative Cloud App not working on PC

Forum|Forum|5 years ago
January 30, 2021
2 replies
280 views

Hello, I'm trying to install/ or rather re-install the Creative Cloud app on my desktop PC. The window says: "Enter you system password when prompted to install Creative Cloud on your computer."

Although I never get a prompt/window to enter any password. Please help!

NOTE: I am still able to use Premiere and After Effects fine, I was trying to reinstall Photoshop (because I can't repair/fix/ or uninstall a later version) I was ultimately led to this Creative Cloud issue. But maybe that won't even solve my photoshop problem?

Thanks!

This topic has been closed for replies.

A

apk5E13

Participant

Hi, you need to follow these steps

steps 1:Close all application present on your computer

steps 2:restart the computer and again open creative cloud apps

T

ThomasJaredAuthor

Participant

I tried this too, this did not solve the problem 😞

AxelMatt

Community Expert

Do you logged in as an Administrator or an user with Admin rights?

For installing programs on a PC your usually need Admin rights.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

T

ThomasJaredAuthor

Participant

Yes, I tried that. But I get an error message: 'The specified procedure could not be found'

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