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Participant
December 3, 2015
Answered

Creative Cloud app says Installing Update, but the progress bar doesn't leave 0%

  • December 3, 2015
  • 2 replies
  • 1602 views

I have purchased and used the Creative Cloud apps and they have worked fine for a couple of weeks, but then the Creative Cloud app says Installing Updates, and I have left the app open overnight to see if it was just a slow installation, but the percentage has not even reached 1%. I have found this very inconvenient because I need to use the apps almost daily.

This topic has been closed for replies.
Correct answer Pattie-F

Please try the following steps.

Quit creative cloud

Restart the machine.

Run any app, click on help and update> follow the on screen instructions.

If the problem persist

Uninstall app and then re-install

You can refer to:

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?

FAQ: How do I install previous versions of Creative Cloud Apps?

FAQ: How do I launch Creative Cloud Apps

FAQ: How do I uninstall Creative Cloud Apps?

FAQ: How do I update Creative Cloud Apps?

2 replies

Pattie-F
Legend
February 12, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

Pattie-F
Pattie-FCorrect answer
Legend
December 3, 2015

Please try the following steps.

Quit creative cloud

Restart the machine.

Run any app, click on help and update> follow the on screen instructions.

If the problem persist

Uninstall app and then re-install

You can refer to:

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?

FAQ: How do I install previous versions of Creative Cloud Apps?

FAQ: How do I launch Creative Cloud Apps

FAQ: How do I uninstall Creative Cloud Apps?

FAQ: How do I update Creative Cloud Apps?

dmfilangeri42
Participant
October 6, 2016

I am having the same issue. I also uninstalled and reinstalled LR (cc2015 v6) and the problem persists. If I have tow updates (HDR) neither closes although the HDR file installs. The only way to get rid of the "operations in progress" is to cancell (X) the actions. Any suggestions?