Creative Cloud attempts to download add-ons but fails on error 156 after receiving admin authorization.

[Bolex16]

Creative Cloud automatically attempts to download add-ons for Premiere Pro, but fails on error 156. I'm running OS 10.7.5. Can anyone tell me how to get around this error? Is it Adobe or my OS?

[Manish-Sharma]

Hi Bolex16,

What is the add-on you are trying to install and version of Premiere pro ?

Also, please check Creative Cloud file sync feature is turned on, as it is mandate to install any add-on.

Thanks,

Manish Sharma

[Bolex16]

Thanks for your quick response. Transition Pak Lite, I believe. It's a freebie, apparently, for Premiere Pro CC. I am not so concerned about getting this particular download, but updates to apps also fail and I am forced to the web to download updates. That's not the way it's supposed to work, presumably.