Creative cloud cancellation fee.

[gunnarb56691462]

a couple of months ago I was looking into creative cloud as a way for me to be able to use adobe products for cheap for my high school yearbook class. Where I needed photoshop, indesign, and lightroom. I signed up in the summer, in the hopes of learning these new products. When I arrived on the first day of school I realized that I didn’t need to purchase creative cloud, and that all the products I needed were already loaded onto the site we  use to design the website. I went to try, and cancel the subscription only to read that there was a $43 calcellation fee. I know $43 doesn’t seem like a lot, but for a high school student who is only working a part time job, this is allot of money. I know that I agreeded to the contract, but I am simply un able to pay this monthly rate, or the cancellation fee when I simply don’t need the products anymore. If the cancellation fee, and termination of the subscription can not be waved, I was wondering how the cancellation fee worked, does it increase over time, or does it decrease, and would it be better to try and find the money now.

[arij2010]

Hi,

Annual subscription (paid monthly)

If you cancel within 14 days of your order, you will receive a full refund.

If you cancel after 14 days, your service will continue until the end of that month’s billing period, and you’ll be charged an early termination fee of 50% of your remaining contract obligation. For example, if you have 5 months of your contract left when you cancel and you pay $20/month, you’d pay 50% of the $100 remaining balance = $50 early termination fee.

Annual subscription (prepaid)

If you cancel within 14 days of your order, you will receive a full refund. If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

[Abambo · Accepted solution]

Does your school provide you with a license to use CC?

If so, contact Contact Customer Care and lay out the situation and ask if there may be a solution.