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Participant
June 4, 2019
Question

Creative Cloud Causing Slow Performance

  • June 4, 2019
  • 1 reply
  • 5082 views

I am a marketing specialist for a high school, and use the Adobe Creative Cloud apps on a regular basis - mostly InDesign, Illustrator, Acrobat, and Photoshop. Over the past month my computer has been running very slow - and I am wondering if it is because Creative Cloud is too much for my computer. Getting everyday tasks completed, even checking email, is a very long and slow process. Adobe Acrobat DC is the slowest app for me to work with - and often times I have to kill the program. I was given an HP ProBook 640 G3 to work on - using Microsoft Windows.I know an iMac is the best platform for Adobe - but currently this is what I have to work with.   I am thinking this was the issue but wanting to get other opinions. Thank you! - Alyssa

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1 reply

Abambo
Community Expert
Community Expert
June 4, 2019

Windows or MacOS is a matter of preference, not performance. What is the configuration of your equipment?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
June 4, 2019

I have an HP laptop connected to a Phillips desktop monitor for dual display. The laptop is the main device.

Nancy OShea
Community Expert
Community Expert
June 4, 2019

Read the system requirements below.  It goes without saying that an underpowered notebook is not going to give you a great user experience.  And the more apps & services you use, the more resources you need.

Adobe Creative Cloud system requirements

Adobe Acrobat system requirements, supported platforms

Nancy O'Shea— Product User & Community Expert