Creative Cloud Causing Slow Performance

[alyssai81284026]

I am a marketing specialist for a high school, and use the Adobe Creative Cloud apps on a regular basis - mostly InDesign, Illustrator, Acrobat, and Photoshop. Over the past month my computer has been running very slow - and I am wondering if it is because Creative Cloud is too much for my computer. Getting everyday tasks completed, even checking email, is a very long and slow process. Adobe Acrobat DC is the slowest app for me to work with - and often times I have to kill the program. I was given an HP ProBook 640 G3 to work on - using Microsoft Windows.I know an iMac is the best platform for Adobe - but currently this is what I have to work with.   I am thinking this was the issue but wanting to get other opinions. Thank you! - Alyssa

[Abambo]

Windows or MacOS is a matter of preference, not performance. What is the configuration of your equipment?

[alyssai81284026]

I have an HP laptop connected to a Phillips desktop monitor for dual display. The laptop is the main device.

[Nancy OShea]

Read the system requirements below.  It goes without saying that an underpowered notebook is not going to give you a great user experience.  And the more apps & services you use, the more resources you need.

Adobe Creative Cloud system requirements

Adobe Acrobat system requirements, supported platforms

[Abambo]

With configuration I mean memory, processor, graphics card, hard disk type and space an free space.

[alyssai81284026]

I just found that info - I apologize.

Processor:  Intel Core i5-7300U CPU 2.60 GHz  2.71 GHz

RAM: 8.00 Gb (7.88 GB usable)

After looking over the system requirements I don't think this computer has enough RAM for the 3 or 4 applications I use. Trying to get info on the graphics card and hard disk. Thanks for your help

[Abambo]

alyssai81284026  wrote

After looking over the system requirements I don't think this computer has enough RAM for the 3 or 4 applications I use.

Concurrently not!

Acrobat DC also was quite slow to start with my machine before a Windows 10 upgrade. There may be, however, also a change in the networking proxy, so it may well be that the troubles are related to the network configuration.

[alyssai81284026]

That is what I am looking into next. Thanks for your insight this was helpful