Creative Cloud Cleaner Tool problem.

[johnb999]

I needed to remove all Adobe Products from one computer in order to run another program effeciently (Pro Tools), and move my Adobe Plans to my laptop. I explain what I needed to the agent and he emailed me the link to the CC Cleaner tool. It completed but "with errors".  Now, at startup I'm greeted with this lovely message:

I went ahead & installed my new program, but it won't open. I don't know how, but I'm sure it has something to do with using the cleaning tool.  I read a post with a similar issue, and the answer given said that the uninstall should've been used, and the cleaner used to clean up any remaining "bits".  I wish the agent would've told me that, however at this point I just need a solution. I'm hoping that someone can please help me out with this. I've never had ANY issues with my computer before this. Thanks in advance for any guidance provided. 

[kglad]

repair all vis c++ versions that can be repaired 

update all vis c++ versions that can be updated 

[Shivangi_Gupta]

Hi @johnb999,

We're sorry for the experience. Did you follow the suggestion provided by @kglad above?

Let us know if you still need help. We're here!

Regards,

Shivangi