Creative Cloud confirmation prompts for the wrong Email address

Question

Hey, i re install the creative cloud, after that it shows me that i need to confirm with an email, its not my real email, it automatically gives me an account and there is no way to change the account how can i fix that?

Ned Murphy · Answer

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

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Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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