creative cloud desktop failed to install

Forum|Forum|12 years ago
June 20, 2013
14 replies
168243 views

I have tried several times to download and install the creative cloud desktop. It fails every time with this message "We've encountered the following issues: Creative cloud desktop failed to install." The application manager 7.0 also fails to install. I am using windows 7. Can anyone assist with this problem?

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dell inspiron n5110

Participant

Bạn nên tắt hết tất cả các chương trình adobe chạy ẩn bằng cách vào windows task manager / application/ end task.

Rồi tiến hành update Adobe Creative Cloud

chúc bạn thành công !

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ChrisSisk

Participant

Is there some specific reason why this discussion:

a) Switched to old attempted fixes that have already been mentioned
b) Switched to Vietnamese

Out of the two I find the second the most confusing.

M

mkieffer0231

Participant

Same probs. Here are the errors from the Removal Tool at the top:

[Thu Aug 29 16:39:15 2013] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*

[Thu Aug 29 16:39:15 2013] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\customhook'

[Thu Aug 29 16:39:15 2013] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync'

[Thu Aug 29 16:39:15 2013] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'

[Thu Aug 29 16:39:15 2013] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*

[Thu Aug 29 16:39:15 2013] ---------------------------------------------------------

[Thu Aug 29 16:39:15 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*

[Thu Aug 29 16:39:15 2013] ---------------------------------------------------------

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WebyxDesign

Participant

It seems that the process kill method works best Simple fix for “Creative cloud desktop failed to install” error

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