Creative Cloud desktop "failed to update (Error code 1000) - on Mac

For a while I have been unable to update my Creative Cloud app.

I'm using a mac [El Capitan OS X 10.11.3 (15D21)].

This is extremely exasperating.

Please help!

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Correct answer kglad

uninstall your cc app (you'll need to uninstall your cc programs first).

restart your computer

reinstall your cc app on a non-network drive.

Correct answer

Community Expert

uninstall your cc app (you'll need to uninstall your cc programs first).

restart your computer

reinstall your cc app on a non-network drive.

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