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Creative Cloud does not show installed apps

Community Beginner ,
Feb 08, 2022 Feb 08, 2022

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The list of installed apps under "all applications" is not complete. Now I am unable to uninstall and / or update apps.

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Community Expert ,
Feb 08, 2022 Feb 08, 2022

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Community Beginner ,
Feb 08, 2022 Feb 08, 2022

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Thanks! Already tried all suggested steps – did not help.

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Adobe Employee ,
Feb 08, 2022 Feb 08, 2022

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Michaelu, what Adobe applications and versions are missing?  Does the computer meet or exceed the system requirements for the missing application?  You can find a list of Creative Cloud app system requirements at https://helpx.adobe.com/creative-cloud/system-requirements.html.

 

Can you also list what steps you have implemented to resolve this behavior?  This will avoid us recommending solutions that you have already tried.

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Jeff,

Illustrator 25.2 is missing

Bridge 11.01.209 is missing

Same problem with premiere pro – but no info about version because I deleted manually and installed a new version
-------

OSX 11.2

MacBook Pro (16 Zoll, 2019)

2,6 GHz 6-Core Intel Core i7

16 GB 2667 MHz DDR4

AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB

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Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

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Michaelu, what steps did you utilize to remove Premiere Pro CC manually?  Did you manually delete or remove any other Adobe applications on the computer?

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