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Guys,
My Creative Cloud app wasn't launching. So I followed the steps of:
App doesn't open | Progress wheel spins continually and this CC desktop lists applications as "Up to Date" when not installed.
So finally I uninstalled all adobe app from my pc.
When I tried to reinstall the CCloud app... Error 201.
I've tried tons of solutions and it's not problems with:
- internet connection.
- firewall
- different browsers
- downloading from direct links
- "Internet Properties" dialogue box selection
- Adobe Cleaner tool
- Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
... and the list goes on.
My DLM log says:
06/22/15 21:42:12:050 | [ERROR] | | | | | | | 5608 | Failed to send the request to server to get the response - 12152
06/22/15 21:42:12:050 | [ERROR] | | | | | | | 5608 | the download job (0) failed to execute. The job state is STOPPED_STATE
06/22/15 21:42:12:069 | [ERROR] | | | | | | | 5608 | The windows error code is - 12152
My LBS says:
06/22/15 21:42:36:463 | [INFO] | | ACC | LBS | ETS | | | 8868 | Event Guid generated is: '21a8a5a4-d0e0-408a-999f-283273d694aa'
06/22/15 21:42:36:463 | [INFO] | | ACC | LBS | ETS | | | 6648 | Event with guid '21a8a5a4-d0e0-408a-999f-283273d694aa' is being sent
06/22/15 21:42:36:464 | [INFO] | | ACC | LBS | ETS | | HTTPConnector | 6648 | GetIEProxyInfo - No default proxy present on the user machine
06/22/15 21:42:37:094 | [INFO] | | ACC | LBS | ETS | | HTTPConnector | 2328 | HTTP Request Status code 200.
06/22/15 21:42:37:094 | [INFO] | | ACC | LBS | ETS | | HTTPConnector | 6648 | The http request returned HTTP_Status:0 HttpCommunicator error:0
I have a lot of work to do and would really appreciate if someone could help me with a new suggestion.
Thanks for the help,
Rodrigo
1 Correct answer
You may also refer below link :
Error code 201 when updating the creative cloud app to the 2015 version on PC.
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Please refer below link :
https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
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You may also refer below link :
Error code 201 when updating the creative cloud app to the 2015 version on PC.
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Thanks for the help Brucgovn.
My mistake was executing the file before extracting the zip file.