Creative Cloud Download Error Under Apps

Forum|Forum|10 years ago
January 12, 2016
3 replies
397 views

Really The Problem is in the title. Here is what it looks like:

If anyone want's to help, I'd appreciate it.

Creative Cloud

This topic has been closed for replies.

Correct answer Sheena Kaul

Hi,

Please follow the steps below:

Uninstall Adobe Creative Cloud application from Control Panel.

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4 :

Click on the blow link and download Adobe Application manager and install the same :

http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe

Once the installation is completed, double click on Adobe Application Manager launch icon on Desktop.

It will start update process and gets updated to Creative Cloud application .

Hope that helps!

Regards,

Sheena

NovaWolf28Author

Participant

IDK why I didn't tell you this, but I'm running Windows 10 64 bit, and the program worked for me before. I had already tried tried uninstalling and reinstalling the program multiple times and I still got the same error. I just tried reinstalling it with CC Cleaner and got the same error.