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Creative Cloud Error 207

New Here ,
Oct 15, 2017 Oct 15, 2017

As title says, getting error 207 whenever I try to update creative cloud. I uninstalled it to try to reinstall but the same thing happens, I have my firewall down and that still doesn't work, I can't use any of my adobe apps which is pretty neat, any help would be great.

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Creative Cloud
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Participant ,
Oct 15, 2017 Oct 15, 2017

Ive been having the same problem for weeks now.  I can still use my applications but can't update.  However, the funny thing is that I can update on my Surface Pro.  While this message refers to an internet connection, I have been the internet connection on this MacBook Pro for the length of time that its says I can't update.  Any answers??

I followed the procedures sent to me by Adobe: uninstalling Adobe Creative Cloud and then tried to install it again.  Still the "207" error.  So I checked out my Little Snitch rules.  While there was nothing there blocking Adobe, when I turned LS off, I was able to reinstall ACC and update all my programs.  While not a firewall problem as I check that possibility also there was obviously something in Little Snitch that didn't like Adobe Creative Cloud despite the fact that I had been using both programs for quite some time before this problem arose.

Thanking you for at least heading me in the right direction.

Sr. Sabina
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Engaged ,
May 18, 2018 May 18, 2018
LATEST

27Mitaka  wrote

So I checked out my Little Snitch rules.  While there was nothing there blocking Adobe, when I turned LS off, I was able to reinstall ACC and update all my programs.  While not a firewall problem as I check that possibility also there was obviously something in Little Snitch that didn't like Adobe Creative Cloud despite the fact that I had been using both programs for quite some time before this problem arose.

I'm dealing with the same thing. Have been for about the last 6 or 8 months, but just decided to look into it. Sorry for your issues, but at least I know I'm not alone. I just went through all my rules, and couldn't find anything that would be a problem. The biggest issue is it seems to affect the files updating on my creative cloud drive. I'll write Little Snitch and see if they have any ideas.

Strange you get Error 207 though. I get error 118 every time. Who the hell knows why.

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017
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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

How do i get to install the Adobe creative cloud successfully... have tried it million times and wasted a lot of data on it. have read so many solution up here and tried them out non worked i still get either error 50 or error 207 in installation... please help me out this thing is really affecting my business..

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Participant ,
Nov 04, 2017 Nov 04, 2017

I know your frustration.  I experienced it too.  But as I mentioned above, In my case, I found it lay in Little Snitch (or a firewall of that kind) blocking access even though there was no rule set.  Even now, I have to turn off Little Snitch every time I want to update my CC applications.  Sorry if I am repeating what you have already tried a million times yourself.  Good luck

Sr. Sabina
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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

Where is the little snitch located.. i don't know what it means or where it is located.. have had my firewall down down.. but the problem still persist. enlighten me on where to off the little snitch

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Participant ,
Nov 04, 2017 Nov 04, 2017

Little Snitch is a piece of software which you have to purchase so if you dont know about it then I doubt whether you have it installed.  Also, are you using Windows or a Mac?  Im on a mac.  If your on Windows then maybe look into your firewalls or anything else that may be blocking/preventing connection to Adobe servers.  Sorry for confusing you.

Sr. Sabina
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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

Thanks for you time, am on windows... i will check on my firewalls once again, i have it down already but will still check to see if i can find t there.

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LEGEND ,
Nov 04, 2017 Nov 04, 2017

Try with offline installer and check:

Download Creative Cloud desktop app

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

did the downloading and tried installing again but the problem still persist error 50.... too frustrating!!!

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LEGEND ,
Nov 04, 2017 Nov 04, 2017

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Unable to delete??? rename it to Adobe Creative Cloud-old.

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4 :

Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features. list.

Step 5:

Restart the computer. [ Important ]

Also make sure , Automatic Proxy settings detect is ON>

network-proxy.png

Try to install Adobe Creative Cloud app using Offline installer again.

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

@brucgown you really are a life saver... thanks so much, i have my adobe creative cloud working now...

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Community Beginner ,
Nov 05, 2017 Nov 05, 2017

Am up with another issue here...i try downloading the illustrator cc 2018, but after the insulation i lunched it and what i get and what kept on popping up is the adobe software license agreement.... again and again... please help

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Community Beginner ,
Nov 04, 2017 Nov 04, 2017

is there a way to install the illustrator cc2018 and use it without the creative cloud ?? its th most important thing i need for my work right now and it very urgent

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Community Beginner ,
Nov 05, 2017 Nov 05, 2017

Can i get a way to download the offline version of it.. i dont know why it kept acting that way... i have a year subscription on my adobe cloud also but after installing i saw you having 5 days trial left... whereas am having a subscription plan for all the apps for a year..

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