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Creative Cloud Error Code 1

New Here ,
Aug 04, 2017 Aug 04, 2017

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I had this installed on my desktop...all of a sudden its gone and my TK's don't work in illustrator (I assume they are related).

When I try to reinstall it, I get error code 1.

HELP

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Aug 04, 2017 Aug 04, 2017

Hi Wesley,

As you mentioned that you are getting Error code 1, please see the steps shared in the link for help:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know if you continue to face issues with fonts in Illustrator.

Feel free to update the thread for any other concerns.

Regards

kanika

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Adobe Employee ,
Aug 04, 2017 Aug 04, 2017

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Hi Wesley,

As you mentioned that you are getting Error code 1, please see the steps shared in the link for help:

"Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know if you continue to face issues with fonts in Illustrator.

Feel free to update the thread for any other concerns.

Regards

kanika

KS

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Adobe Employee ,
Aug 14, 2017 Aug 14, 2017

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