Creative Cloud Error Message

[mikeg16006431]

I have installed, uninstalled,. installed, uninstalled and installed Creative Cloud but continue to get two error messages that prevent me from opening Creative Coud. Screenshots of the two meessages are attached.

Can anyone help resolve this probvlem?

Thanks for your help.

Mike Gaudette

[John T Smith]

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

[mikeg16006431]

Thank you John. All fixed now.