Creative Cloud Error Message

Forum|Forum|5 years ago
December 24, 2020
1 reply
241 views

I have installed, uninstalled,. installed, uninstalled and installed Creative Cloud but continue to get two error messages that prevent me from opening Creative Coud. Screenshots of the two meessages are attached.

Can anyone help resolve this probvlem?

Thanks for your help.

Mike Gaudette

This topic has been closed for replies.

John T Smith

Community Expert

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

M

mikeg16006431Author

Inspiring

Thank you John. All fixed now.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded