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The creative Cloud app on my PC tried to do an automatic update and it failed, crashing my computer. Restarted, and it happened again. Today I went to open LR Classic CC and it told me that Crative CLoud wasn't installed. I downloaded a new creative cloud installer and it got stuck at 5%. After waiting 10 minutes I force quit, used the creative cloud *uninstaller* then tried using the creative cloud installer again. Same thing. Sitting at 5%.
Any Ideas what to do to get the cloud app reinstalled?
TIA
Try deleting manually CC desktop by deleting these folders :
1 - Run the Task Manager to quit these processes .
Windows 7 : "Ctrl+Shift+Esc"
Windows 8 and 10 : "Windows+X" to Access the Power User Menu
Quits All Adobe background processes :
Adobe CEF Helper
Adobe Creative Cloud
Adobe IPC Broker
Adobe Genuine Software Integrity Service
CCLibraries
CCXProcess
Creative Cloud
CoreSync
2 Delete these folders :
C:\Program Files (x86)\Common Files\Adobe\OOBE
C:\Program Files (x86)\Common Files\Adobe\SLCache
C:\Progra
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Try deleting manually CC desktop by deleting these folders :
1 - Run the Task Manager to quit these processes .
Windows 7 : "Ctrl+Shift+Esc"
Windows 8 and 10 : "Windows+X" to Access the Power User Menu
Quits All Adobe background processes :
Adobe CEF Helper
Adobe Creative Cloud
Adobe IPC Broker
Adobe Genuine Software Integrity Service
CCLibraries
CCXProcess
Creative Cloud
CoreSync
2 Delete these folders :
C:\Program Files (x86)\Common Files\Adobe\OOBE
C:\Program Files (x86)\Common Files\Adobe\SLCache
C:\ProgramData\Adobe\SLStore
C:\Programmes\Common Files\Adobe\OOBE
C:\Programmes\Common Files\Adobe\AAMUpdaterInventory
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\OOBE
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\AAMUpdater
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\AAMUpdaterInventory
install it from here :
Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial
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Thank you so much! That did the trick.
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Not for me it didn't - the link didn't work