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I have a issue. when i tried to login to creative cloud i entered the wrong email id.
Now i cannot login to creative cloud as it ask me to verify the email id which does not exist.
how can i unlock creative cloud login
Hi
Thank you everyone for the suggestion.
However I solved the problem in a different way. This is what I did.
I downloaded another adobe product trial version (acrobat) . Then when I installed acrobat it asked me if the login credential I had used previous in creative cloud was correct or not. In that step i could change my login credential to the correct one and I could then login to my creative cloud.
Saying this the step given as following
"
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Hi Suravr75980346,
Please contact Adobe customer care through this link support .
The customer care representative will help you unlocking the account and set up the correct email as your Adobe ID.
Please reach out in case of further assistance.
Regards,
Astha
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Hi,
The Adobe ID is saved in this folder .Now it will ask you to enter your ID again .
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Hi
Thank you everyone for the suggestion.
However I solved the problem in a different way. This is what I did.
I downloaded another adobe product trial version (acrobat) . Then when I installed acrobat it asked me if the login credential I had used previous in creative cloud was correct or not. In that step i could change my login credential to the correct one and I could then login to my creative cloud.
Saying this the step given as following
"
The Adobe ID is saved in this folder .Now it will ask you to enter your ID again .
"
should be more easy and practical way to handle this issue if any other user face such problem again.
Regards