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Inspiring
November 20, 2014
Answered

Creative Cloud Install Issue - Error code: 72 - 2013 Mac Pro - Mavericks 10.9.5

  • November 20, 2014
  • 2 replies
  • 5041 views

I'm having the same problem.  I'm on a 2013 Mac Pro running Mavericks 10.9.5.  I unfortunately uninstalled all the Adobe CC applications and ran the CC Cleaner tool.  I also used a utility that enabled me to search for files and folders both hidden and visible.  I searched for and deleted anything related to Adobe, Creative Cloud, and Flash from my computer (except for fonts and ColorSync profiles).  I also tried logging in as the "root" user.  None of these have worked and now I'm without any of my Adobe CC applications.

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Correct answer oldinggroupon

I upgraded to Yosemite and everything works just fine now.

2 replies

Sheena Kaul
Community Manager
Community Manager
July 19, 2017
oldinggrouponAuthorCorrect answer
Inspiring
November 21, 2014

I upgraded to Yosemite and everything works just fine now.

josep67460483
Participant
July 18, 2017

me sale el mismo erro 72 ?¿ aque se debe este error?¿