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Creative Cloud installation failed error 702

New Here ,
Dec 09, 2024 Dec 09, 2024

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Hello

I mistakenly followed someone's advice to clear up my Photoshop scratch disk and accidentally uninstalled my Creative Cloud. However, I have tried everything to reinstall Creative Cloud and keep getting the error 702.

Before you ask, yes I have tried the terminal code sudo chmod 1777 /tmp/ but all I get is "No such file or directory." I tried restarting my MacBook, downloading Cloud Cleaner, and using first aid on my disk utility. I have contacted both Adobe and Apple support teams and nothing is working. Please help me if you can, Thank you!

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Creative Cloud , Installation

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Community Expert ,
Dec 09, 2024 Dec 09, 2024

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you should backup your data

restore your mac

update your mac

install the cc app and use it to install adobe apps

restore your data 

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Adobe Employee ,
Dec 10, 2024 Dec 10, 2024

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Hi Alyssa27231811888u,

We appreciate you reaching out. I understand you are getting 702 while installing Adobe Creative Cloud. Have you followed the steps listed in this article? https://adobe.ly/41owaLR

Let us know. 


^SG

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