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Z
ziobrando
Participant
January 4, 2016
Answered

Creative Cloud Installer is stuck in "Initializing" ...

  • January 4, 2016
  • 1 reply
  • 1020 views

Hi all.

Downloaded the CreativeCloudInstaller.dmg

Double clicked on it, prompted to the Creative Cloud Installer.app

I started it, typed the root password on prompt. Installation progress bar starts, but then it halts on "Initializing Installer" . In the Activity Monitor the process is then marked as non responding.

Blocked.

OSX El Capitan

MacBook pro Retina 16GB

Any ideas about how to get around it? Thank you very much in advance.

Alberto

This topic has been closed for replies.
Correct answer kglad

restart your computer and retry.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 4, 2016

restart your computer and retry.

    Z
    ziobrandoAuthor
    Participant
    January 5, 2016

    Embarrassingly :-( this worked.

    I suspect OSX in "pushing for a system update" mode had something to do with it.

    Thank you! :-)

    Cheers

    Alberto

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 5, 2016

      you're welcome.

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