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kmeyer2014
Participant
September 22, 2014
解決済み

Creative Cloud Installer password

  • September 22, 2014
  • 返信数 2.
  • 23667 ビュー

I'm trying to update the my software on the Creative Cloud Installer, but it wants me to type in my password. Is this my Mac password or my Adobe ID password? It won't take either of my passwords, and I've had issues in the past with my keychain

解決に役立った回答 kglad

this was a mac issue/feature in 2014 and still is a mac issue/feature.

返信数 2

Participant
March 28, 2021

I just came across this same problem and after hours of frustration I just hit the "ok" button without entering a password cause I was out of password options and it directed me to a "install without a password" page. In the bottom right hand corner was a skip and continue button which I clicked on and then finally my app started to install. It was as simple as that. 

Participant
October 11, 2023

Omg, same thing here and it's 2023!!!!

kglad
Community Expert
kgladCommunity Expert解決!
Community Expert
October 11, 2023

this was a mac issue/feature in 2014 and still is a mac issue/feature.

Jeffrey_A_Wright
Community Manager
Community Manager
September 22, 2014

Kmeyer2014 it is requesting your administrator password.  This is the same password and username which you utilize to install any other applications on your computer.

Participant
February 26, 2015

I'm having the same issue and it won't accept any of my passwords. It keeps saying I need to be an administrator and I am an administrator.

Jeffrey_A_Wright
Community Manager
Community Manager
February 26, 2015

Kathrynv68890560 for information on how to reset your User account password please see OS X: Changing or resetting an account password - Apple Support.