Creative Cloud Installer

[johnm66454849]

Hey everyone.

I am currently trying to install creative cloud onto my new computer. I am following all the prompts but it won't work. It is making type in my user name and password before it will actually install. I've changed my password, nothing. New user name, nothing. It keeps telling me the password is incorrect but it's not. Can someone please help?

[John T Smith]

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

[johnm66454849]

Thank you, I’m an idiot lol