Answered
Creative Cloud keeps causing my Explorer.exe (any folder windows) to freeze.
Not sure where to begin troubleshooting this, but here's some background info:
Description of the problem:
- Any open explorer windows (file browsers, or upload file selection windows for chrome, etc.) freeze and are unresponsive. They usually don't come back unless I manually end Explorer.exe in task manager and restart it, which usually fixes it.
- If it doesn't fix it the same thing occurs. Any open Explorer.exe windows become unresponsive (the loading icon appears in the place of my cursor when I hover over it). Any time I try to upload a file to Chrome or other browsers, or use any Explorer windows they also immediately freeze & exhibit the same behavior.
- This occurred when I had loaded an MKV file into Premiere Pro CC. The computer eventually became unresponsive & rebooted. This destroyed all the audio in the file and I'm not sure how to recover it, but I consider this a separate issue and while I will appreciate any help I get I also plan to post about that particular problem in the Premiere Pro CC forum as well.
Additional Info:
- CoreSync.exe during this problem hovers around 5-10% CPU usage with svchost.exe (DPS service) hovering at around 10% and Explorer.exe at 20%. This occurs almost always after the computer comes out of sleep mode or right after boot. I'm assuming this is a file sync problem.
- Operating System: Windows 10 Home 64bit (although this also sometimes occurs on my other PC which is Win 10 Pro 64bit).
- Sometimes (not sure how often) if I just leave the computer for a long time and come back the problem will be gone and any open Explorer.exe windows will be responsive again.
Any help would be greatly appreciated.
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