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StebbDesigns
Participating Frequently
January 30, 2018
Answered

Creative Cloud Keeps Logging Out

  • January 30, 2018
  • 32 replies
  • 57165 views

Does anyone have a solution to this problem? I've searched Google and this forum but I haven't found anything that works.
Here's what's happening: I log in to the Creative Cloud app and 2-3 minutes later it logs out, OVER AND OVER AGAIN. I've tried uninstalling it, downloading the latest version, and reinstalling it. It was O.K. for a couple of days but now it's back to logging out. ANY SOLUTIONS?

This topic has been closed for replies.

32 replies

DigitalEvil
Participant
June 26, 2019

Same here. Just started happening this week.

Very annoying.

Marie Brück
Participant
July 4, 2019

same here, this really starts getting terribly annoying.. and I wonder, why Adobe doesn't care, is none of them reading this?

Marie Brück
Participant
July 4, 2019

funny thing, btw.. it began logging me out constantly, since I refused logging in using my facebook account.

I just logged in using fb legitimation again and will let you know if this solves the issue.

jeppew7969728
Participant
June 20, 2019

Joining the choir! Getting logget out every 3-4 minutes. Just started doing that out of the blue.

Totally kills the workflow, fu**** up text, fonts etc over and over.

I still use Muse and every time I get logged out, Muse also crashes.

It's unacceptable for at paid (and not cheap) service/product.

Participant
June 13, 2019

Same here, not it doesn't stay logged in for more than 30 minutes at a time. Sorry but this is driving me to look for alternatives.

user4085727
Participant
April 24, 2019

why this problem is still not fixed?

hollymcalister
Participant
April 15, 2019

Having the SAME problem, it's 2019 NOW. Why PAY for SHIT SERVICE? Loggin me out every minute~? Can't package/activate fonts< COME ON~! I pay for this??????

user4085727
Participant
April 8, 2019

Having this issue as well.... nothing is helping.

Participating Frequently
April 4, 2019

Just started having this problem out of nowhere.

THIS IS UNACCEPTABLE> WTF ADOBE>>??????

Participant
January 30, 2019

I am having constant issues as well. The strange thing is how sporadic the logging out behaviour is. For days I won't have any issues and then suddenly one day (like today) I get logged out every 5 - 10 minutes. I have tried all the licensing fixes, had Adobe support involved as well NOTHING works for longer than a day.

Adobe - FIX your software please!!

berzins
Inspiring
January 28, 2019

I dont understand why there is some answers marked as "correct" if there is NO correct answers.
Nothing works.
Still logging out. Maximum period of time CC is logged in is about 1 minute.

Abambo
Community Expert
Community Expert
January 28, 2019

12 month ago the question was asked and answered and OP did not return to elaborate his problem. This  means that probably the answer was correct to The OP and he marked it correct.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
November 18, 2018

No...not stable anymore. More and more often I got signed out with internet cable attached. Today I am back to wifi again. :-(

Abambo
Community Expert
Community Expert
November 18, 2018

I have no problem with my programs including the CC App. But I get from time to time logged out from the web access to the fora.

ABAMBO | Hard- and Software Engineer | Photographer
Known Participant
July 5, 2019

Of course you don't!