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M
megaurav
Participant
July 7, 2020
Frage

Creative cloud Missing or damage on Mac

  • July 7, 2020
  • 1 Antwort
  • 181 Ansichten

Hello people,

The CC desktop app wont launch.The wheel just spins and error pops up saying something is missing or damaged and i either quit or repair. I have tried the repair option, it installs the app but then again it wont open. I un-installed, restarted, installed the CC Desktop app, restarted and tried other stuff  using the different solutions that i have read from this community, yet i am unable to launch the app. The wheel just spins and error pops up again.

 

Need help!

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1 Antwort

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
July 7, 2020

Megaruv, what type of Creative Cloud membership are you using?  There is no membership associated with the e-mail address you are using to post to this public discussion forum.

 

If the computer and network you are installing on is managed by the organization that you work for, then please contact your local help desk for assistance.  You are currently posting in the Download & Install forum which is designed to answer questions from individual users.  

 

We do have the Enterprise & Teams forum at https://community.adobe.com/t5/enterprise-teams/bd-p/enterprise-and-teams?page=1&sort=latest_replies&filter=all which designed to answer questions related to organizations.

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