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Participant
November 17, 2015
Answered

Creative Cloud not available in my region

  • November 17, 2015
  • 2 replies
  • 4434 views

Hi I rrecieved a notification that creative cloud is not available in my region, what are my options? i wish to download all the creative apps

This topic has been closed for replies.
Correct answer Kanikas

Hi,

 

Kindly refer the list below – it gives a current list of all Creative Cloud products and all the countries where they are sold:

 

https://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

 

This list is updated frequently.

 

Thank you,

2 replies

Participant
November 25, 2017

I live in the United States, but I can't use Portfolio because, it says, Creative Cloud is not available in my region.

When I signed up for Adobe on line, I lived in Afghanistan, but I have changed my region to the USA.  Soemthing seems to be stuck in that transition.  Can someone help me?

Kanikas
Community Manager
Community Manager
November 27, 2017

Hi Caryatid2141,

I see you have an Adobe account under the same ID as with forums. The ID is registered under Afghanistan and that is the reason it says unavailable in your region.

Please the link for help: Change the country associated with your Adobe ID

Feel free to update the thread for more questions.

Thanks

Kanika

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
November 17, 2015

Hi,

 

Kindly refer the list below – it gives a current list of all Creative Cloud products and all the countries where they are sold:

 

https://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

 

This list is updated frequently.

 

Thank you,