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jacquelinec48600599
jacquelinec48600599
Participant
May 17, 2020
Question

Creative Cloud on pause?

  • May 17, 2020
  • 2 replies
  • 2969 views

I cant open up creative cloud. its just a blank screen. and theres a pause button on the icon. 

And my PS is running slow

 

help!

This topic has been closed for replies.

2 replies

Just Shoot Me
Just Shoot Me
Legend
May 17, 2020

First restart your computer.

 

That icon on the CC icon mean the Sync feature of the CC DTA is Paused. Not that the actual CC app is paused.

    jacquelinec48600599
    jacquelinec48600599Author
    Participant
    May 17, 2020

    I restarted, its still there 😞 

    S
    smx21
    Participating Frequently
    January 24, 2021

    Same happening here, though this is an older post.

    Resolved by:

    (Pause and resume file sync)

    1. Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
    2. Go to Cloud activity icon in the upper right, and then select the gear icon to open preferences. ...
    3. To pause or resume the syncing of files, select Pause syncing or Resume syncing, respectively.

      Akash Sharma
      Akash Sharma
      Legend
      May 17, 2020

      Moved to Get-Started

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