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chicotammy
chicotammy
Participating Frequently
July 6, 2015
Answered

Creative Cloud: Photoshop CC 2015: Camera Raw update file corrupt.

  • July 6, 2015
  • 3 replies
  • 2732 views

Update bombs. Help says Camera Raw file is corrupt.

Any ideas?

Thanks

This topic has been closed for replies.
Correct answer Atul_Saini

Donald, please refer the steps mentioned in the link below.

Let us know if this helps.

3 replies

Pattie-F
Pattie-F
Legend
July 13, 2015

moved  to Creative Cloud Download & Install

chicotammy
chicotammyAuthor
Participating Frequently
July 6, 2015

Ouch! I thought it worked but then was prompted again after rebooting. It said I had 2 apps to update. I clicked the install button and the download failed. Oh well...

Atul_Saini
Community Manager
Atul_SainiCommunity Manager
Community Manager
July 7, 2015

Donald,

Please try to install the latest version of Creative Cloud app.

1. Remove Creative Cloud app -

2. Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

chicotammy
chicotammyAuthor
Participating Frequently
July 7, 2015

I followed all the instructions. Lightroom installed. Photoshop installed but a patch failed.

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
July 6, 2015

Donald, please refer the steps mentioned in the link below.

Let us know if this helps.

    chicotammy
    chicotammyAuthor
    Participating Frequently
    July 6, 2015

    Thanks a lot. It installed and Camera Raw 9.1 is available. Thanks again.

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