Skip to main content
Participant
May 28, 2020
Question

creative cloud problem

  • May 28, 2020
  • 1 reply
  • 459 views

Hi there,

with my creative cloud account i downloaded and installed Bridge to  an older MacBook air (OS 10.12.6).

Now this MacBook air is not working well.

It belongs to my teenage daughter and she is going nuts!

All of a sudden some files are multiplied and some are missing!

How can i restore it and go back to before?

I dont need creative cloud on this specific MacBook.

Many thanks for your help 

 

This topic has been closed for replies.

1 reply

Just Shoot Me
Legend
May 28, 2020

Not sure how your specific problem with that older Apple Mac computer has anything to do with Adobe software let alone Adobe Bridge.

Uninstall Bridge and then use your Time Machine backup to restore the system to as it was.

 

But is really sounds like you have a hard drive problem and or that older Mac is just starting to fail (Hardware problems).

Participant
June 4, 2020

thanks for your answear...

How do i uninstall Bridge on that specific MacBookAir?

Of course i dont have a timemachine installed for that computer....