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chall57444
Participant
June 20, 2020
Question

Creative Cloud problems

  • June 20, 2020
  • 1 reply
  • 249 views

Help! Every time I power up my iMac, this message pops up. When I click 'Repair' the computer 'hangs up' with the familiar spinning wheel icon! I'm now now trying to install Adobe Creative Cloud but can't get past the screen shown in the second photo. I'm on an iMac running Catalina. Can anyone help please?

 

 

 

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    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    June 20, 2020

    Please take a look here:

    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    C
    chall57444Author
    Participant
    June 28, 2020

    Now sorted thanks. 

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