Creative_Cloud_Set-Up is having problems.

[Operacional23]

That's the problem:

How to fix?

NOTE - I downloaded it here: https://helpx.adobe.com/br/download-install/kb/creative-cloud-desktop-app-download.html

[kglad · Accepted solution]

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app*



*use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

<moved from cc desktop>

[Operacional23]

Sorted out. Thank you very much!!! 😄

[kglad]

you're welcome.

[Jeffrey_A_Wright]

PortalBronco, what type of Creative Cloud membership are you attempting to utilize or evaluate? I don't see an active individual membership under the e-mail address you used to post to this public discussion forum.