Creative cloud starting problem

Forum|Forum|3 years ago
May 24, 2022
1 reply
434 views

Creative cloud is not starting. It has worked before, Until i did a fresh reinstall of windows. After running the installer and installing it Simply nothing happens, Only sign of It being open is on the system tray

Although after a Split seconds it dissapears. Uninstalled CC ran the Adobe Cleaner tool then Installed CC again, Yet still no success.....
Any ideas?

Sincerly,
Paul.

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

Paul, what type of Creative Cloud membership are you using? I don't see an active individual membership under the e-mail address you used to post to this public discussion forum.

If you have an individual membership, then do you receive any error messages during the download and installation process?

P

PauI26Author

Participant

Jeff, That is correct, I dont currently have a Membership.

No, I do not recieve any form of errors when installing. Once finished it would say "Starting Creative Cloud" Creative cloud does not start, And the installer closes.

P

PauI26Author

Participant

Paul, it looks like you are not getting very far in the installation process before it is blocked.

What steps did you have to perform to allow Creative Cloud apps to work on the computer previously? How long were the Creative Cloud applications functioning on the previous installation of Windows?

On my previous installation of windows I did not perform any steps, Sicne i've never had this issue before. I Ran the installer, Signed in, Took around ~5-10 mins, CC worked. Creative Cloud applications worked like indended until the reinstall. The Reinstall reason of my OS was not because of Adobe associated software.

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