Creative cloud update error 1(can't uninstall)

[lggilmore]

This error typically occurs by the time the update is 50%. I've searched up solutions to this error and all of them have told me to uninstall then reinstall creative cloud. Now here comes the issue, I can't uninstall creative cloud. When I try to uninstall creative cloud it prompts me that I need to remove the items relevant to the program, I have illustrator and photoshop installed currently. So when I try to uninstall either of the programs the uninstaller is launched through creative cloud, which it attempts to do the update resulting in it failing yet again. So I don't even know if this fix is going to work but I can't try it. If anyone can help with either the error or uninstalling it would be appreciated. Thank you.

[Jeffrey_A_Wright · Accepted solution]

Lggilmore you can find details on how to resolve Error Code 1 at "Failed to install" error received when installing Adobe Creative Cloud desktop app​.  If you are receiving a message that you are unable to install the Creative Cloud desktop app then please make sure to follow Step 2 and download and run the CC Cleaner Tool.  If you are just running the uninstaller then you will not resolve the error.

Please update this discussion if you have any additional questions Lggilmore.