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Participant
October 13, 2015
Answered

Creative Cloud update error

  • October 13, 2015
  • 2 replies
  • 12765 views

When I try to update my Creative cloud it ends up with this message 'Creative Cloud desktop failed to update(Error code: 1003) . Please help I really need to download apps for my project in school

    This topic has been closed for replies.
    Correct answer Rhaden Djaksa

    Sometimes blocks on installing an update.

    The only solution here: uninstalll and reinstall.

    Loosing lots of time . . .

    Ian

    2 replies

    OblivionDesign
    Participant
    September 15, 2018

    And nearly three years later, with the same bug appearing, closing the listed processes (or the ones I managed to find) solved the 1003 error for me.

    Atul_Saini
    Community Manager
    Community Manager
    October 13, 2015

    Please close following processes and relaunch Creative Cloud.

        Win: Use Task Manager

    • Creative Cloud.exe
    • Adobe CEF Helper.exe
    • Adobe Desktop Service.exe
    • AdobeIPCBroker.exe
    • Adobe Installer.exe
    • AdobeUpdateService.exe
    • AdobeServiceInstaller.exe
    • CreativeCloud(URIHandler).exe
    • AAM Updates Notifier.exe
    • CCLibrary.exe
    • node.exe
    • CoreSync.exe 

    Mac: Use Activity Monitor

    • CreativeCloud
    • Adobe CEF Helper`
    • Adobe Desktop Service
    • AdobeIPCBroker
    • Creative Cloud
    • AdobeUpdateDaemon
    • AdobeServiceInstaller
    • AAM Update Notifier
    • CCLibrary
    • node

    If this doesn't work please remove Creative Cloud app -

    Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

    Rhaden Djaksa
    Rhaden DjaksaCorrect answer
    Participant
    April 15, 2016

    Sometimes blocks on installing an update.

    The only solution here: uninstalll and reinstall.

    Loosing lots of time . . .

    Ian