Creative Cloud Update Issue

[KABA ❤️•.*⭐]

Hello, I'm having trouble updating my creative cloud app and I can't find the error code on any forum either.

It says error code 202 and it can't extract anything. It's claiming that I may not have enough storage but I do.

Does anyone have any idea what could be the case or problem? Thank you in advance!

[kglad · Accepted solution]

if you have lots of c drive space and admin permissions for your cc desktop app,

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[KABA ❤️•.*⭐]

Thank you for all your help! I will give this a try and hopefully, I'll get some different results! I really appreciate this! 😄

[KABA ❤️•.*⭐]

I'll give all of this a try! Thank you so much for your response, I really appreciate it! 🙂

[kglad]

@KABA ❤️•.*:star: 

ignore sara28648056lred's suggestion.  that was a spammer.

let us know the results of your cc desktop app fix(es).

[KABA ❤️•.*⭐]

Will do and I will! THank you so much!

[kglad]

you're welcome