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Creative Cloud updates are too slow

Explorer ,
Mar 15, 2018 Mar 15, 2018

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Creative Cloud updates are too slow. It's 2018 and Adobe's service is so poor it is ridiculous.

Hello Adobe ... Is anyone listening?

Is Adobe planning to fix the problem or leave it like it has been since the beginning of Creative Cloud?

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Creative Cloud

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correct answers 2 Correct answers

Community Expert , Nov 09, 2018 Nov 09, 2018

Yes, absolutely serious.

  

In fact, just tried another quick test with Illustrator CC...

  

1.5 GB installer file for macOS, and downloading took 42 seconds start-to-finish.

  

This is using the CC 2019 direct links with a wired Internet connection (i.e., using a cable instead of Wi-Fi)... The point is to remove as many external variables as possible (e.g., Wi-Fi speed) to test the speed & bandwidth of the actual download servers themselves.

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Community Expert , Apr 28, 2023 Apr 28, 2023

@Joseph29638474u3jo 

 

restart your computer and check if the update completed.

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New Here ,
Apr 28, 2023 Apr 28, 2023

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This is painfully slow.  Running for 15 minutes now

Joseph29638474u3jo_1-1682688241555.png

 

 

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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@Joseph29638474u3jo 

 

restart your computer and check if the update completed.

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New Here ,
Apr 28, 2023 Apr 28, 2023

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It worked, just wish it had a completed successful or some kind of notification.  thanks

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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@Joseph29638474u3jo 

 

it's a common problem.  the update completes, but there's no message and no update of the cc desktop app until you restart your computer.

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