Creative Cloud updates stuck (error 1004)

New Here ,
Oct 27, 2021 Oct 27, 2021

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Just trying to open Creative Cloud to get ANY updates. Keep getting to 2% and says I must login as Administrator. ALREADY am (under group policies) Tried restarting - nope. Tried uninstalling and reinstalling - nope. Tried everything I can think of. NOTHING works. Cannot update each program from individual programs either. It's NOT a problem in the windows services (everything that s/b on IS on and correct). 

 

Have 2021 everything. Paying out the nose for all this stuff I can't use. VERY frustrating.

 

ANY IDEAS/FIXES? One thing - it worked PERFECTLY before the latest update (as of today's date 10/27/21)

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Creative Cloud, Installation

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Please refer to this help article.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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