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Participant
July 24, 2021
Question

Creative cloud using high CPU on mac

  • July 24, 2021
  • 1 reply
  • 805 views

Creative cloud using 75% CPU, illustrator at 350%, photoshop at 100% !
Not able to even design an icon or resize an image in photoshop.  My CPU fan is running at max speed right after opening any of these apps. Getting super iritated with adobe apps day by day. 

Tried all possbile solutions:
> Uninstalled & reinstalled everything twice using cleative cloud cleaner app
> Tried resetting illustrator preferences
> Tried disabling font sync 
> Signed out & reinstalled everything from scratch
> Tried opening illustrator without the creative cloud app opened.

Please someone help!

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1 reply

kglad
Community Expert
Community Expert
July 24, 2021

open your activity monitor to see which process(es) are over-utilizing cpu resources.  report back if you're uncertain how to fix.

Participant
July 24, 2021

CCX process all the time + any app like illustrator, photoshop etc when it's opened taking up around 75% CPU

 

kglad
Community Expert
Community Expert
July 24, 2021

there are some ai assets it's trying to access.  

 

from adobe, CCXProcess is a background process that supports Adobe Creative Cloud applications to provide dynamic content including tutorials, stock templates and filters.