Creative Cloud wants me to install all my old programs ???

Forum|Forum|5 years ago
January 27, 2021
1 reply
442 views

I have had creative clout for a few years- I just had a payment due( I paid my dues) for the next year of creative cloutd. Now when I open creative cloud for updates all my programs state "INSTALL" ?? So, i tried reinstalling PhotoShop, and go tthe message somthing went wrong- So I tried Lt Rm and got the same mesage. HOWEVER- all my programs work fine?? Ideas ??

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Peru Bob

Community Expert

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

S

steinr98Author

Participant

Since I wrote- I contacted Adobe support- the poor fellow spent two hours trying to repair my Mac- Adobe Creative Cloud. He deleted the App several times went into the files and Renamed- Deleted- Moved file after file- and my Creative Cloud still says, "Install" on all my programs. I asked him when was his shift over- He said in an hour- I told him all my programs work!! If I run into problems I will call back. He did suggest that I uninstall all my Creative Cloud programs and reinstall- What a pain! My programs work, and I can update thru each program in Help where "Update" resides. Thanks for the info! It did not help Adobe the several times he tried.

Ron

S

steinr98Author

Participant

I suggest not use such kind of program. In my opinion are cloud services are designed to lock us in and also all your data in the cloud is not private at all i would say.

Thanks for your thoughts!

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