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Creative Cloud won't load

New Here ,
Sep 27, 2018 Sep 27, 2018

Oh dear. Creative cloud now won't load at all. Disappeared from menu bar. Back to square 1. if everyday i have to deinstall and reinstall I think that is going to cause massive problems. Please advise.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2018 Sep 28, 2018

Branching to a new discussion.

Krishner, do you receive a specific error which requires you to reinstall the Adobe Creative Cloud desktop application?  What operating system are you using?

Please review the settings for any installed utility or cleaning software that may be modifying the files on the hard drive.

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Adobe Employee ,
Sep 27, 2018 Sep 27, 2018

Krishner, are you utilizing the Adobe Creative Cloud membership on a home computer or a work computer?  From your most recent post, it sounds as if the computer you are using is set to revert to a previous state after each reboot.

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New Here ,
Sep 28, 2018 Sep 28, 2018

Home mac. Not resetting to previous state. Nothing changed my end...worked fine until last thursday...when i had the repair instruction from adobe cc.

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018
LATEST

Branching to a new discussion.

Krishner, do you receive a specific error which requires you to reinstall the Adobe Creative Cloud desktop application?  What operating system are you using?

Please review the settings for any installed utility or cleaning software that may be modifying the files on the hard drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines