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K
krishner
Participant
September 27, 2018
Answered

Creative Cloud won't load

  • September 27, 2018
  • 1 reply
  • 1791 views

Oh dear. Creative cloud now won't load at all. Disappeared from menu bar. Back to square 1. if everyday i have to deinstall and reinstall I think that is going to cause massive problems. Please advise.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Branching to a new discussion.

Krishner, do you receive a specific error which requires you to reinstall the Adobe Creative Cloud desktop application?  What operating system are you using?

Please review the settings for any installed utility or cleaning software that may be modifying the files on the hard drive.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
September 27, 2018

Krishner, are you utilizing the Adobe Creative Cloud membership on a home computer or a work computer?  From your most recent post, it sounds as if the computer you are using is set to revert to a previous state after each reboot.

K
krishnerAuthor
Participant
September 28, 2018

Home mac. Not resetting to previous state. Nothing changed my end...worked fine until last thursday...when i had the repair instruction from adobe cc.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
September 28, 2018

Branching to a new discussion.

Krishner, do you receive a specific error which requires you to reinstall the Adobe Creative Cloud desktop application?  What operating system are you using?

Please review the settings for any installed utility or cleaning software that may be modifying the files on the hard drive.

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