Creative Cloud won't open on my Macbook Pro

[roye19391529]

Hey,

CC worked before and I downloaded PS and LR through it but now it won't launch.
I tried making it open at login and it still won't open.

How can i open it?

And Is there another way to download Adobe PF? since the web version is way too slow.

Thanks

[Bani Verma · Accepted solution]

Hi Roye29760842,

As the Creative Cloud desktop app is not working on your machine, i would recommend you to remove the app using the Adobe CC Cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems.

After this download a fresh setup and install it from here: Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial.

Just in case if it still doesn't work, kindly follow the troubleshooting steps shared here: "Failed to install" error received when installing Adobe Creative Cloud desktop app.

Let us know if this helps.