Hi Rajshree
Thanks for your email. I tried updating adobe application manager and creative cloud still won't update. Installer cannot connect to the internet. I do have internet connection, as I'm sending this email. I did notice that the links you gave me did not mention windows 8. I upgraded to windows 8.
Thanks
Lisa
Date: Wed, 20 Nov 2013 19:29:23 -0800
From: forums_noreply@adobe.com
To: lisadouglas4@live.com
Subject: Creative Cloud won't update
Re: Creative Cloud won't update
created by Rajshree in Adobe Creative Cloud - View the full discussion
Hi Lisa,
Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html which covers several common solutions for the error which you are experiencing.
or
Refer your I.T. department to the Adobe Creative Cloud Service Access Documentation for IT section ofhttp://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Regards,
Rajshree
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