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Carlos372300835xkx
Participant
May 7, 2024
Answered

Creative Clould blocked by Cloudflare when trying to install Illustrator. Please help!

  • May 7, 2024
  • 4 replies
  • 1152 views

 

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Disable Cloudflare and reinstall.

    4 replies

    A
    ANTONI GIOVAN37546447h1qs
    Participant
    May 24, 2024

    yo tengo el mismo problema y no tengo cloudflare, que se puede hacer dice que hay que contactarse por correo pero no hay nada 

     

     

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    May 28, 2024

    Hi @ANTONI GIOVAN37546447h1qs,

    We're sorry to hear that. I can see that disabling Cloudflare worked for one user who marked the answer correct. Did you try that? 

    Let us know if you still need help.

     

    Regards,

    Shivangi 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 15, 2024

    no better assistance here. cloudflare is the problem.

    I
    iCharles
    Legend
    May 15, 2024

    Hi @Carlos372300835xkx ,

     

    You can try disabling Cloudflare, just as @Kevin Stohlmeyer has mentioned. For better assistance, I would move your post to the Download and Install community. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    May 14, 2024

    Disable Cloudflare and reinstall.

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