Creative suite premium 2: Adobe servers for license activation have been shut down. THANK$ ADOBE

Forum|Forum|3 years ago
February 2, 2023
1 reply
1632 views

Hello everyone,
my problem may make you smile, but it should make everyone think. I bought a "lifetime" Creative suite premium license several years ago and now it's unusable because the Adobe servers for license activation have been shut down.
I believe this is unacceptable and false advertising. I am in contact with other consumer associations in Italy who are evaluating this behavior according to the legislation of our country.
What do you think?

Account management

This topic has been closed for replies.

kglad

Community Expert

several years ago is an understatement because the most recent version to be affected by the adobe servers is cs 4 which was released 14+ years ago.

B

BellisanoAuthor

Participating Frequently

Adobe and any user (including you) shouldn't care if I bought it a thousand years ago or use minimal features. What is important is the respect of the contract and of the user. I want to use what I paid for. Am I asking too much?

kglad

Community Expert

Thank you first of all for being here and answering me. I don't want to argue with you, don't worry! One thing that surprised me is that there is no telephone, chat, or email assistance service to which I can submit my question: am I wrong?
Is there only the FAQ and this Community?

you can contact adobe support if you want to confirm they do not support cs2 and activation is impossible

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